Top News

Discontinuation of support for all PayMaker versions 5 or older as of July 1, 2024

End support of our products on Windows 7, 8 and 8.1

Important information about PayMaker/NetBanking and red and orange payment slips

Welcome to Crealogix Customer Service

Here you will find all instructions and support for our products.

For the latest news, please visit our News page.

Swiss QR Code Reader & Document Reader

PayEye

QR GiroMat G400 / G130

Plug & Play Box

PayMaker Multibanking Software

PayMaker SIX / PRO

PayMaker MULTI / EBICS

PayMaker macOS

Sales Enquiries & GiroMat Services

058 404 85 85

Monday till Friday 08.00h-12.00h | 13.00h-17.00h

We will be delighted to consult you about our entire product range and our solutions for secure and convenient payment transactions. 

Exclusively for GiroMat, our sales team is available to you for advice, product maintenance as well as support.

 

Support (first level) for PayEye & PayMaker

0900 900 015*

Monday till Friday 08.00h-12.00h | 13.00h-17.00h

* The waiting time in the 1st level support hotline is free of charge. We strive to keep this waiting time as short as possible. The rate of CHF 2.13 per minute is only charged once you are connected to an employee.

Save time with our remote maintenance with Teamviewer
Keep Teamviewer open for remote maintenance – download link Windows & macOS: https://clx.ch/tv 

Note: If your request cannot be solved by the 1st level support, our 2nd level support will be entrusted with your request in a subsequent step. 

Do you prefer to send us your request via e-mail or via contact form?

e-payment@crealogix.com

Contact form sales
 

You can also send us your request via e-mail or contact form:

support@crealogix.com

Contact form support

Remote maintenance via TeamViewer

Install TeamViewer before you contact us and have this application open - thank you

TeamViewer Download
 

Return Form

Does your hardware need a check-up or do you want to make use of the right of return?

Open form