PayEye Tutorials

Instructions for Windows in English

Instructions for macOS in English

Installation video in other languages

Software Downloads

Instructions and help

Open the file (installation programme) with a double-click

Select the language in which the installation is to be carried out


Now select the installation path and then click Next.


In the next step, you can select whether the PayEye software should be started when the PC is started (Autostart).

Then select “Install”

Now wait until the installation is complete.

In a further step, the required device drivers are installed in the background. If you receive this message, confirm it with “Install”.

After the installation, click on “Finish”.

The software should now be started with the “Installation Wizard”.


Depending on the Finder settings, the open disk image “PayEye_1.x.x.dmg” should be displayed as “PayEye” in the Finder sidebar and on the desktop.

Then drag the PayEye programme icon with the mouse onto / into the “Applications” folder.


If you are using macOS 10.14 “Mojave, 10.15 “Catalina”, 11.x “Big Sur”, 12.x “Monterey” or newer.

If you are using one of the above macOS, the following message will appear the first time you scan.

Now click on “Open System Preferences”.


The system setting opens in the “Data protection” area under “Operating aids”.

Now open the security lock.


If you need to enter a password, this is your macOS user/logon password.


Now activate the PayEye software in the list. You can then close the window and your PayEye is ready for use.



PayEye application now appears on the monitor. Important: this is only the case with the very first installation. If the wizard does not appear, open the software by following the steps described below.

Connect the PayEye via USB cable directly to a free USB port on the PC/Mac.



As soon as the connection has been successfully established, click on “Next”.



In the next step, the firmware (internal device software) of the PayEye is checked and updated if necessary.

If no update is available, you can click on “Next”.



Now the “Connection” is defined

For the initial installation, stay with “USB” for the time being and click on “Next”.



Now select your preferred financial software or your e-banking in the list.

In the “Settings” (after the initial installation) up to 6 different entries can be preset



The PayEye has now been successfully set up and is ready for operation.

With “Test” you can start a test scan

With “Skip” you can start directly



Here is the view of the “Test” centre:

Either select “Skip” (if you do not want to perform a test) or start a test scan directly



Click on “Exit



Wizard does not open

If the wizard does not open, you will find the software in the tray apps.

Depending on the Windows settings, the software can also be hidden under the “little roof”.

Windows 10 Trayapps


Windows 11 Trayapps


macOS Trayapps

If you click on the TrayApp symbol (or on the desktop symbol on Windows), the PayEye menu appears. Here you have access to all important functions.

In the first entry you will see the current financial software that is currently active. You can open this via the small arrow and thus switch to the desired financial software in the dropdown.

In this dropdown menu, all the financial software you have defined will appear, which you have preset in the settings under the item “Financial software”.


Click on the Settings button to open the Settings window.

The function Scan file offers the possibility to enter QR invoices that are available as PDF or JPG. For example, if you have received them by e-mail. This means that the invoice does not have to be printed out.

A “live scan” can be displayed on the screen via the “Preview” option. This allows you to see what the PayEye is scanning. This is a visual aid for scanning.
If the preview has a “blue” background, it is activated. With a mouse click, the “Preview” can be switched on or off.

You can open the Test Centre directly via the “Test Center” item.

With the two functions “Support” and “Info” you will be forwarded to the PayEye info window.

You can exit the software by clicking on the “Exit” button.

Translated with (free version)

Under “Settings” you can access the application where you can make individual settings under the first three tabs “Language”, “Financial software” and “Connection”.



Under “Language” you can choose between three possible menu languages


Financial software

Under “Financial software” you can select and change your preferred financial software and e-banking applications.

Up to 6 different presets are available

The preset products can then be conveniently changed in the trayapp



Under “Connection”, the preferred connection type can be set.


Test centre

In the “Test centre” you can check whether PayEye reads the code line or the Swiss QR code.



In the menu item “Info” you will find various information:

  • Support homepage with instructions
  • contact form
  • Hotline number
  • Software update
  • Remote maintenance (direct Internet link to the automatic download of “TeamViewer”)


This function allows you to import QR codes in images and PDFs into your software without having to print out the invoice.

The formats JPG, PNG and PDF are supported.


Importing into a financial software

First click in your financial software where the corresponding information is to be written in. Also make sure that only this window is considered “active”. In our example we use PayMaker.

In this case, we only need to have PayMaker as the active window for the “pending payments”.


Then click on the trayapp of the PayEye- Giromat software and select the option “Scan file”.


The Explorer will then open. Now search for the file you want to import. Then click on Open.


The data is now read out and passed on to the corresponding software.



To connect the PayEye via Bluetooth, click on the “Connection” tab in the settings.


Then click on the Bluetooth symbol and select “Connect”.


After a short time, the message appears that the connection has been successfully adjusted and the USB cable can now be removed.


After a few seconds, the PayEye connects to the PC and the Bluetooth symbol appears blue in the connection overview and “Connected” is displayed.

The PayEye is now successfully set up via Bluetooth and can be used wirelessly.



Bluetooth deactivated

Please make sure that the Bluetooth module is activated.


Windows: You can check this under the Windows “Settings”, “Devices” at the top or in the “DeepL Access” of Windows (bottom right next to the system time).

If the Bluetooth symbol is highlighted in colour, this should show that your Bluetooth module is active.

If there is no “Bluetooth” button at the top of the “System Settings” under “Devices” (and can be switched off/on), the PC has no Bluetooth.

Bluetooth modules can be purchased in the shop.


Important: after plugging the stick into the PC, immediately restart the PC and only then change the connection in the Payeye software.


macOS: Practically every Mac already has integrated Bluetooth. This must be switched on in the “System settings”, “Bluetooth”.