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Kundendienst – CREALOGIX Support
  • ISR Codeline & Swiss QR Code Reader
    • PayEye
    • GiroMat
    • Accessories
  • Financial Software & Updates
    • Paymaker PRO
    • Paymaker SIX
    • Paymaker MAC
  • Customer Service & Drivers
Kundendienst – CREALOGIX Support
  • ISR Codeline & Swiss QR Code Reader
    • PayEye
    • GiroMat
    • Accessories
  • Financial Software & Updates
    • Paymaker PRO
    • Paymaker SIX
    • Paymaker MAC
  • Customer Service & Drivers

News


20.02.2023

End support of our products on Windows 7, 8 and 8.1


28.09.2022

Important information about PayMaker/NetBanking and red and orange payment slips


29.04.2022

PayMaker v6 SIX / Pro

The new PayMaker generation has been released. It is mandatory to install the update that is displayed when you start.


29.12.2021

Club and BusinessMaker discontinued

The ClubMaker as well as the BusinessMaker will no longer be further developed for strategic reasons and in the course of adapting our product range. Sales have been discontinued and both products will be discontinued as of 30.06.2021. Support has also been discontinued as of 31.12.2021.


19.07.2021

FTX certificate check failed

If you receive the message that the FTX certificate could not be verified and therefore do not have a valid certificate, it is necessary to install an up-to-date version.


08.03.2021

Discontinuation of Support OfficeWings as of 31.3.2021

Discontinuation OfficeWings Maintenance for OfficeWings will be discontinued as of 31.12.2020 for strategic reasons and in the course of adapting our product range. Support will still be available until 31.03.2021. Unfortunately, we cannot offer an equivalent alternative software at this time.


21.07.2020

BusinessMaker discontinued

BusinessMaker discontinued - benefit from Winbiz Promo


Sales Enquiries & GiroMat Services

058 404 85 85

Monday till Friday 08.00h-12.00h | 13.00h-17.00h

We will be delighted to consult you about our entire product range and our solutions for secure and convenient payment transactions. 

Exclusively for GiroMat, our sales team is available to you for advice, product maintenance as well as support.

 

Support (first level) for PayEye & PayMaker

0900 900 015*

Monday till Friday 08.00h-12.00h | 13.00h-17.00h

* The waiting time in the 1st level support hotline is free of charge. We strive to keep this waiting time as short as possible. The rate of CHF 2.13 per minute is only charged once you are connected to an employee.

Save time with our remote maintenance with Teamviewer
Keep Teamviewer open for remote maintenance – download link Windows & macOS: https://clx.ch/tv 

Note: If your request cannot be solved by the 1st level support, our 2nd level support will be entrusted with your request in a subsequent step. 

Do you prefer to send us your request via e-mail or via contact form?

e-payment@crealogix.com

Contact form sales
 

You can also send us your request via e-mail or contact form:

support@crealogix.com

Contact form support

Remote maintenance via TeamViewer

Install TeamViewer before you contact us and have this application open - thank you

TeamViewer Download
 

Return Form

Does your hardware need a check-up or do you want to make use of the right of return?

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© 2023 CREALOGIX. All rights reserved.
  • ISR Codeline & Swiss QR Code Reader
    • PayEye
    • GiroMat
    • Accessories
  • Financial Software & Updates
    • Paymaker PRO
    • Paymaker SIX
    • Paymaker MAC
  • Customer Service & Drivers